What is the role of an Additional Crew Member (ACM) on a flight?

The role of an Additional Crew Member (ACM) on a flight is primarily to assist with in-flight service. This involves supporting the flight attendants with various tasks, such as serving food and beverages, ensuring passenger comfort, and addressing any immediate needs that arise during the flight. The ACM is trained to help enhance the overall passenger experience, allowing for a smoother operation in the cabin.

While the ACM plays a vital role in supporting the flight attendants, they are not responsible for piloting the aircraft, managing airport operations, or conducting maintenance checks. These tasks require specialized training and certification that fall outside the scope of the ACM’s responsibilities. By focusing on in-flight services, the ACM contributes significantly to the flight's overall safety and efficiency, ensuring that passengers are well taken care of during their journey.